Terms & Conditions

By using this website or placing an order, you agree to provide accurate account, delivery, and payment information.

Menus, prices, product availability, delivery areas, and delivery dates may change. If we cannot fulfil an item, we will contact you about a replacement, credit, or refund.

Customers are responsible for checking product descriptions and allergy information before ordering. If you have a severe allergy, contact us before placing your order.

Orders must be paid before fulfilment unless another arrangement has been agreed in writing. Website content, product photos, and branding remain the property of Primal Kitchen.